Heap

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Agent 介绍

Heap by Contentsquare is the only digital insights platform that shows everything users do on your site, revealing the "unknown unknowns" that stay invisible with other tools. Unlock 2026 Benchmark data → Get end-to-end journey insights to stay ahead. Heap has joined forces with Contentsquare 🎉 Together, we automatically capture every user interaction so you always have the data you need to increase conversions, retention, and customer delight. Heap is used by over 10,000 companies to understand customers’ end-to-end journeys, improve conversion and activation, increase retention, and deliver a great user experience. A single snippet automatically captures the entire digital experience of every user on every platform — no engineering needed. You get the most complete dataset on the market, governed and organized for maximum usage. Our advanced data science capabilities alert you to key moments of friction and opportunity in your digital experience—even on user behaviors you haven’t been following. It’s an industry-first way to uncover the hidden gems that lead to the biggest business results. Get full context on every user action with integrated session replay. Heap directs you to the exact point in a session that you care about, saving you time and effort. Fully understand why users do what they do. Instantly see what the fix is.

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